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About Us

Established on the web in 2004, with over 50 years experience in the road transport industry, our group has access to a fleet of over 6,500 vehicles and 80,000,000ft2 of warehousing capacity.

Our web-based consignment shipping solution services the majority of key European destinations.

Destinations & Delivery Timescales

We are able to deliver from the UK and Ireland to any of the following 28 European countries. The approximate total transit time for each destination is shown in brackets:

Pallet delivery to Austria (5 - 7 working days)
Pallet delivery to Belgium (4 - 5 working days)
Pallet delivery to Bulgaria (8 - 11 working days)
Pallet delivery to Croatia (7 - 9 working days)
Pallet delivery to Czech Republic (5 - 7 working days)
Pallet delivery to Denmark (5 - 6 working days)
Pallet delivery to Estonia (7 - 9 working days)
Pallet delivery to Finland (7 -10 working days)
Pallet delivery to France (4 - 7 working days)
Pallet delivery to Germany (4 - 5 working days)
Pallet delivery to Greece (7 - 10 working days)
Pallet delivery to Hungary (6 - 7 working days)
Pallet delivery to Italy (5 - 9 working days)
Pallet delivery to Latvia (7 - 8 working days)
Pallet delivery to Lithuania (6 - 7 working days)
Pallet delivery to Luxembourg (4 - 5 working days)
Pallet delivery to Macedonia (9 - 10 working days)
Pallet delivery to Norway (6 - 9 working days)
Pallet delivery to Poland (5 - 8 working days)
Pallet delivery to Portugal (7 - 9 working days)
Pallet delivery to Romania (6 - 8 working days)
Pallet delivery to Serbia (7 - 10 working days)
Pallet delivery to Slovakia (5 - 6 working days)
Pallet delivery to Slovenia (6 - 7 working days)
Pallet delivery to Spain (6 - 9 working days)
Pallet delivery to Sweden (5 - 8 working days)
Pallet delivery to Switzerland (5 - 7 working days)
Pallet delivery to The Netherlands (4 - 5 working days)

These transit times are estimates from the UK mainland. Please note that freight can sometimes be delayed by customs enquiries.

Services

Consignments entered before 11.30am can be collected the same working day. Orders entered after 11.30am will be collected the next working day (or on another specified date if requested).

If required, you can specify your preferred day of collection in the “further info” field below the collection address when booking your order.

We also offer a premium service upgrade option: Specific-Timed Collection (whereby you can specify what time you would like your pallet(s) to be collected, ideal for added convenience). There is a surcharge of £15 + vat for this service.

Normal delivery hours are 9am to 5pm, Monday - Friday. Unfortunately we're unable to give approximate collection/delivery times for consignments on a standard service.


Prices

Our prices are based on collection postcode, delivery postcode, and pallet height & weight

Please use our Quick Quote facility to obtain a price


Our Tail-Lift Service

Our tail-lift service is ideal for residential addresses and businesses that don't have a fork-lift truck to load and unload goods delivered on pallets.

Where a tail-lift is requested, the vehicle will be equipped with a pallet truck (a manually operated hydraulic lifting trolley) which lifts the pallet a couple of inches off the ground enabling it to be wheeled to the vehicle's rear tail-lift. The tail-lift is then raised to the level of the vehicle's deck by an electric motor, so that the pallet can be wheeled into the vehicle.

A tail-lift service is available on collection and/or delivery, and there is no extra charge for this service.

Insurance

Freight is carried under RHA Conditions for the part of the journey within the UK, and under CMR Conditions whilst in Transit in Europe.

Insurance cover is included subject to a maximum liability £1.30 per kg. Additional independent insurance cover should be arranged if goods exceed this value

EuropeanPallet is a network pallet distribution system. From collection point to delivery point, the pallet or pallets on which your goods are packed or secured, will be transhipped a minimum of eight times. Please see "Pallet Definitions" for our packing requirements and guidelines. Please note that in the event of damage to your goods whilst in transit, insurance cover may be reduced or refused if our packing requirements are not adhered to.

When your goods are delivered, the person responsible for accepting and signing for the goods should make a brief examination of the outer packaging. If any damage is apparent or suspected, the delivery note should be endorsed accordingly. The word "unchecked" or similar will not be accepted as claused. Insurance companies will not consider a claim for damage or loss when a "clean" or "clear" proof of delivery is produced. Any discrepancies at the delivery point must be reported in writing within 7 days of the date of delivery.

In the unlikely event of loss or damage, we must be notified in writing at admin@europeanpallet.co.uk within 7 days of delivery in the event of damage to a consignment and within 14 days of despatch in the event of loss. Failure to notify us at this address may result in insurance cover being reduced or refused.

We accept goods for carriage under a contract of best endeavour. No guarantees are given nor implied. Under no circumstances shall we be liable in the event of consequential loss, special damages, or other indirect loss, howsoever arising